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Analyst Report

UKG Pro Ranks Highest in 2022 Gartner Critical Capabilities for Cloud HCM Suites for the North American Midmarket Use Case

UKG Pro® received the highest score for the 7th straight year* in the North American Midmarket Use Case by Gartner®.

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UKG Ranks Highest in 2022 Gartner Critical Capabilities for Cloud HCM Suites

In this Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises report by Gartner, UKG Pro is ranked highest for the North American Midmarket Use Case and ranked fourth highest in the Core HR and Talent Management Use Case, and the second highest for North American Compliance Suite 1000-2500 Use Case.

The six use cases presented in this research represent the combinations of product functionality, geographic footprint, and workforce size most commonly mentioned by Gartner’s client organizations with more than 1,000 employees. The report is a helpful tool for organizations seeking to identify which suites best meet their needs.

Key takeaways from the report include:

  • UKG Pro received the highest score in the North American Midmarket Use Case and received scores among the five highest vendors in the Use Cases: Core HR and TM, North American Compliance Suite 1,000-2,500 and North American Compliance Suite 2,500+
  • UKG Ready® is ranked within the highest three vendors for North American Compliance Suite 1,000-2,500 Use Case

Download the report to see UKG’s scores and learn more about why UKG Pro and UKG Ready were selected as top solutions.


*UKG Pro was recognized as Ultimate Software from 2016-2019 and UKG Pro from 2020-2022

Report previously named Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises (2016-2018)

Gartner Research: Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises
Published: 31 October 2022.
By Analyst(s): Sam Grinter, Chris Pang, Jeff Freyermuth, Ron Hanscome, Helen Poitevin, Ranadip Chandra, John Kostoulas, Emi Chiba, Rania Stewart

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.