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The Workforce Institute at UKG

The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Press Release

Global Coffee Giant Transforms Store Staffing, Increases Efficiency by 65% with AI-Powered UKG Technology

LOWELL, Mass., and WESTON, Fla. | UKG today announced that Costa Coffee, one of the world’s largest and best-known coffee shop chains, is optimizing store staffing and strategically planning long-term labor decisions with AI-powered UKG workforce planning and forecasting solutions for frontline and hourly workers.
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