How to Establish a Data-Driven HR Service Delivery Team

When it comes to servicing employees, don’t go with your gut

Today, no HR function can afford to just wing it—especially those with a mission to provide great employee service. To make the most of your staff and technology investments, you need data that shows you exactly what your workforce needs.

Data can help answer important questions such as:

• Which topics are my people most concerned about?
• Do I need to hire more staff to support the size of our workforce?
• Are processes causing delays in getting people what they need?

While the idea of becoming more data-driven tends to conjure images of endless spreadsheets and confusing numbers, using insights to make employees happy can actually be quite easy.

In this eBook, Establishing Data-Driven HR Service Delivery with UKG, you will learn how to use analytics to better understand and support your people, improving HR’s impact on the overall employee experience.