Scheduling that works the way you do
-
Centralized scheduling
No more chasing down shift changes or juggling spreadsheets. With static schedules, rotations, and daily assignments in one place, you and your team get clear, real-time visibility into who’s working, when, and where.
-
Minimum staffing requirements
When coverage is critical, there’s no room for guesswork. Built-in roster alarms ensure you meet staffing requirements at all times, so your team never starts a shift short-handed.
-
Vacancy management
A last-minute callout doesn’t have to cause a scramble. Open shifts are automatically filled with qualified and available team members, taking into account fatigue rules, hours worked, as well as certification and policy requirements. You can even automatically notify staff of the changes by text, email, or voice — no phone tree required.
-
Skills and certifications
Match employees to shifts based on their skills, certifications, availability, and more, all while respecting union rules and department policies.
-
Bidding management
Give your team more control over when and where they work. With streamlined shift bidding, employees can request the work locations, shifts, and days off that they prefer.
-
Extra duty events
When conventions, community parades, or other major events pop up, our add-on module has you covered. Plan, staff, track, and invoice extra duty assignments with ease to ensure optimal efficiency and cost recovery.
Flexible solutions that support your people
Tools that serve your team 24/7
-
Google Cloud SaaS solution
When your teams are always on, your scheduling solution has to be too. Built on Google Cloud, our scheduling platform delivers the security, scalability, and reliability your team depends on — always up, always secure, always accessible.
-
Seamless integrations
Connect directly with your CAD, RMS, and payroll systems to cut down on manual work, reduce errors, and keep data flowing smoothly between platforms.
-
Real-time reporting
Track what matters with built-in reports that surface your most-used metrics. Need something custom? Use the open-source Business Intelligence and Reporting Tools (BIRT) engine to build the insights that work for your team.
The UKG TeleStaff solution allows officers to manage their own schedules. Now, if they want to take a comp day, they make the request online or with a mobile device, and if it meets the rules of minimum staffing and if they have accrued the time, it's done.
saved in labour costs with automated scheduling
Resources for every shift and situation
UKG presents an examination of the limitless potential of AI to make work life better, the hurdles facing its adoption, and the value it offers employers today.
Frequently asked questions
What efficiency improvements can be expected with the implementation of public safety scheduling software?
Public safety scheduling software boosts efficiency by streamlining scheduling processes, reducing administrative burdens, improving resource allocation, enhancing team communication and improving incident response times. It helps organizations optimize workforce management by deploying personnel where and when they’re needed most, boosting overall operational effectiveness.
How does public safety scheduling software enhance coordination and communication among staff during critical situations?
Public safety scheduling software enhances coordination and communication by notifying staff of schedules and updates in real time. During critical situations, integrated communication tools send instant alerts, ensuring everyone is informed promptly. This speeds up response times, guarantees the right personnel are in place, and keeps operations clear and organized — even under pressure.
Can public safety scheduling software help reduce labor and overtime costs?
Yes, it can help reduce labor and overtime costs in several ways. By efficiently managing staffing needs, UKG TeleStaff Cloud helps prevent both overstaffing and understaffing. The solution also ensures that shifts are filled according to predefined rules and policies, which helps avoid unnecessary overtime. Additionally, the software tracks hours worked, to ensure compliance with labor laws and contractual agreements, further aiding in the control of overtime expenses.
Bring clarity and control to every shift
Uncover the power of UKG TeleStaff Cloud, your trusted partner in public safety scheduling.