Workforce intelligence that knows how to reach your goals
Strategic workforce planning bridges the gap between where you are now and where you need to be. It gives your teams the clarity to act quickly and the confidence to prep for the future.
Planning for seasonal peaks, workforce changes, or company growth is easier when your decisions are guided by real-time data and intelligence. Our workforce planning software brings finance, operations, and HR together, making it easier to manage budgeting, capacity planning, and shifting skill requirements.
AI supports you every step of the way. It provides forecasting, scenario testing, and data-driven recommendations, helping you reduce guesswork and reveal unseen opportunities. It’s strategy in motion, with tools that bring your workforce plans to life.
Workforce planning software in action
Workload budgeting
Build a labour model shaped by your sales volume, customer traffic, or seasonal trends. Understanding these demand drivers helps you plan more accurately, so you're never over or understaffed. Our software helps you:
- Get the right number of staff using custom inputs like sales or traffic data that match your business needs
- Calculate labour costs using simple rules based on your budget and business data
Match labour needs to your budget
Capacity planning
Forecast your future staffing needs and identify any skill gaps in your teams before they impact performance.
Our capacity planning tools enable you to:
- Anticipate any upcoming capacity issues by visualizing long-term staffing
- Get the best mix of full-time, part-time, and seasonal employees
Empower managers with recommendations sourced through AI
What-if scenario modeling
Imagine the impact of any potential staffing, budget, or business change, then test a range of responses. You’ll:
- Build a powerful defense against future issues
- Learn what’s feasible by testing and comparing business strategies and outcomes in minutes
Share, review, and publish results with full visibility
Labour analytics and reporting
Put workforce understanding to work by setting goals in our easy-to-configure dashboards. You'll collect powerful data and bring it to life using workforce analytics to:
- Monitor KPIs by team, department, or timeframe
- Drill into metrics with filters and hierarchies
Combine with additional data sets for context-rich reporting.
Cross-functional alignment
Bring HR, Finance, and Operations together in one system to plan more effectively and make better decisions. Our software enables you to:
- Keep everyone in the loop by eliminating silos and version control issues
- Increase planning accuracy and speed
Achieve accountability by giving key players access to your source of truth.
Support you trust. Experience you count on.
Confident outcomes start with personalised support, expert guidance, and a connected community. UKG brings decades of insight to help you move forward with clarity and impact.
Trusted by industry leaders
Turn data into workforce understanding
The results we’ve experienced with UKG are tremendous. Store managers can accurately plan their staffing needs well in advance and make data-driven decisions, so our stores always have the right people with the right skills in the right place. This not only helps keep customers happy but ensures we have the ideal mix of employees, which creates a better experience for them, all while keeping us on budget.
Increase in staffing efficiency post-holiday season
Frequently asked questions about workforce planning
What is strategic workforce planning software?
Strategic workforce planning software helps organizations forecast labour needs, analyze future staffing gaps, and connect workforce plans to business goals.
How does UKG use AI in workforce planning?
UKG uses AI to support labor forecasting, scenario testing, and recommendations. AI helps managers and planners model outcomes faster and respond with confidence.
Can UKG support both short-term and long-term planning?
Yes. UKG supports short-term scheduling and forecasting, as well as long-term capacity planning, scenario modeling, and workforce budgeting — all in one ecosystem.
Who uses workforce planning tools?
HR, operations, finance, and frontline managers all use workforce planning tools. Our software helps teams agree on staffing strategies and act on shared data.
What types of businesses benefit from UKG workforce planning?
UKG supports businesses of all sizes — from multi-location retailers and manufacturers to global enterprises — offering scalable planning tools that meet complex needs.
Bring strategic workforce planning to life
It’s never too early to plan for your organization’s future. From prepping for inevitable change to protecting against anything unseen, our capacity planning tools give you the foresight, and the tools, to forge a strategic path ahead. With insights you can trust and the flexibility to adapt, you’ll be ready to navigate whatever the future brings and build a workforce that supports you.