Transform your Fire and EMS workforce with a robust HCM and workforce management suite
Firefighters and EMS personnel have complex scheduling needs that require complicated pay calculations. UKG understands these challenges and can seamlessly solve them by connecting public safety to a HCM and workforce management solution tailored to their needs.
UKG’s HCM and workforce management software provides a comprehensive solution for pay, time and attendance, talent management, and employee engagement across all departments. Plus, for critical Fire and EMS scheduling needs, UKG TeleStaff Cloud™ has been a trusted partner to public safety organizations for over 30 years.
Streamlined scheduling with public safety in mind
Empowering your workforce for a stronger, healthier team
Want more information? Speak with our Fire and EMS experts today.
UKG TeleStaff calls who it needs to, rotates people on multiple sign-up lists or overtime lists, and notifies them at the end of the day which position they're working or it calls them to offer them the position. It handles over 90% of our scheduling.
Frequently asked questions
How does UKG's HCM suite support the specific needs of Fire and EMS departments?
UKG offers a complete HCM suite with solutions that can handle the unique demands of Fire and EMS departments. From advanced scheduling with TeleStaff to workforce management (WFM), complex payroll calculations, and employee engagement, our solution streamlines these processes and reduces errors and grievances. TeleStaff ensures optimal shift coverage, compliance, and real-time emergency staffing for Fire and EMS, while our full-suite platform supports every aspect of the entire organization’s HCM and WFM needs.
What makes TeleStaff different from other scheduling solutions for Fire and EMS?
Unlike generic scheduling tools, TeleStaff is specifically designed for public safety including Fire and EMS. It handles the complexities of managing shifts, overtime, certifications, and compliance with ease. With features like automated notifications and real-time updates, TeleStaff ensures your department is always fully staffed and prepared for emergencies. It’s the trusted solution for Fire and EMS departments that need flexibility, precision, and reliability.
Why should municipal and provincial governments consider UKG for their Fire and EMS scheduling and pay needs?
UKG provides a full-suite HCM solution for the entire government entity. It addresses the complex scheduling requirements and pay calculations for all public safety departments including Fire, EMS, police, corrections, and more. TeleStaff’s specialized scheduling for public safety together with our comprehensive HCM platform allows government organizations to streamline across all departments while ensuring Fire and EMS teams are supported with the best tools for managing complex scheduling.
How does UKG improve employee engagement and work-life balance for Fire and EMS personnel?
UKG’s self-service features empower Fire and EMS personnel to manage their schedules, track time off, and access important information anytime, anywhere. This flexibility supports better work-life balance and helps boost employee satisfaction and reduce administrative burdens, allowing teams to focus more on their critical work and less on paperwork.
Contact us
Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.