People-centric HR and workforce management solutions that empower the food service workforce

  • Confidently forecast and schedule your food service team
  • Strengthen connection and increase retention in food service
  • Streamline food service with UKG smart analytics and AI
A waitress with a smile serving food.
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Enhance food service with UKG: increase satisfaction & excellence

UKG human capital management (HCM) and workforce management solutions are tailored to tackle the unique challenges of the food service industry, enhancing employee satisfaction and driving superior business outcomes. By optimizing staffing for both front-of-house and back-of-house operations, UKG helps you attract and retain top talent, ensuring your team is always ready to deliver exceptional service. These tools streamline HR processes and improve workforce management, allowing you to maintain a competitive edge and foster a thriving, engaged work environment. With UKG, you can confidently navigate labour shortages, labour law compliance, employee work preferences, and other industry hurdles to achieve operational excellence.

Confidently forecast and schedule your food service team

In the food service industry, overcoming challenges like labour shortages and rising costs is crucial for delivering exceptional dining experiences. UKG HCM and workforce management solutions empower your leaders and managers to create precise long-term forecasts and schedules that align staffing with service demand, while ensuring compliance with labour laws. For employees, UKG offers tools to input schedule preferences, availability, and enable shift-swapping, promoting a healthy work-life balance. By optimizing labour planning, you can reduce turnover, increase employee engagement, and significantly enhance operational efficiency and customer satisfaction with innovative solutions from UKG. 

Strengthen connection and increase retention in food service

In the fast-paced food service industry, seamless team collaboration and communication are critical for business continuity, yet many struggle to keep frontline employees connected. UKG Talk addresses this by empowering your staff to connect and engage, right from their mobile devices, fostering a strong sense of inclusion and belonging. Now leaders can effectively reach all employees about menu changes or corporate announcements while increasing team engagement and productivity. 

Streamline food service with UKG smart analytics and AI

Facing labour shortages, rising costs, and supply chain disruptions, the food service industry needs innovative solutions. UKG offers real-time analytics and over 300 customizable reports to help managers optimize staffing, control costs, and ensure compliance. With UKG Bryte AI, complex tasks are automated, freeing up managers to focus on strategic initiatives and employees to deliver exceptional dining experiences. Stay agile and competitive with cutting-edge solutions from UKG, designed to meet the unique challenges of the food service industry.

Want more information?  Speak with our food service experts today.

Our Customers

Frequently asked questions

Why should I choose UKG for food service?

UKG leverages its industry expertise to deliver human capital management and workforce management solutions that enhance customer satisfaction. Our tools make it easier to keep employees motivated and inspired throughout their lifecycle, leading to higher retention and exceptional service. With UKG, you can recruit and onboard ideal employees, pay and develop your team, manage essential processes, and gain real-time workforce visibility. 

What is the benefit of using modern workforce management solutions like UKG?

Manage your people more effectively with AI-powered solutions built on a secure, intelligent cloud platform. Our solutions help your workforce stay productive and connected — from any device — for quick action and smart decisions:  

  •   Automate time, attendance, leave, and accruals
  •   Intelligently schedule to demand with accurate forecasts
  •   Empower associates with self-service tools available from their mobile devices
  •   Get AI-driven business recommendations with UKG Bryte AI Agents 

Contact us

Learn how our solutions are purpose-built with your industry in mind. We can help you achieve a better work experience for all your people.

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