Improving healthcare workforce management: Empowering your people and optimizing patient care
Experience real-time, actionable insights and a sense of belonging and trust with our purpose-built and AI-powered HR, workforce management, scheduling, and payroll solution. It’s designed to meet the complex staffing and scheduling needs of healthcare and build a great workplace with technology built for all.
Empowering healthcare organizations through digital transformation
Enhancing retention with a people-centric approach
Optimizing healthcare staffing and scheduling for better care delivery
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Speak with our Hospital and Health Systems experts today.
UKG is partnering with us to transform our workforce and continue on our evolution track, so we are always in the best position to serve our patients.
Frequently asked questions
How does UKG help hospitals and health systems with retention?
A recent survey found that 87% of providers see staffing shortages as their biggest challenge1. Given that supply has not kept up with demand, most healthcare organizations are now focusing on retention over recruitment. While pay and incentives are important, a one-size-fits-all approach doesn’t work. Employers are moving towards flexible scheduling, balanced workloads, development opportunities, and better communication. UKG offers a comprehensive, people-centric HCM solution that empowers the workforce with self-service capabilities, optimal scheduling, and fosters a sense of belonging and trust.
Why is a people-centric approach so important in an organization’s digital transformation journey.
Another issue impacting retention is the poor design of systems and workflow processes. Ninety-two percent2 of clinicians agree that too much time is spent on administrative tasks. Of which only 39%2 believe that their digital health tools are effectively integrated into their workflows. For those healthcare organizations that have not invested the time and energy to optimize their people processes, they will find it difficult to achieve their strategic goals and initiatives. UKG also helps organizations begin their digital transformation journey – one that’s people first.
Created by UKG Workforce Institute, our people-centric maturity model is based around the core concept that people are an organization’s single greatest asset — and must remain a major focus as an organization implements strategic processes and matures. An organization’s state of performance is evaluated via UKG’s people-centric maturity model assessment and will provide instant recommendations on how to transform your healthcare processes.
How does UKG optimize the staffing and scheduling processes for all employees?
Healthcare organizations are heavily focused on efficiently aligning their limited labour resources to the growing demands of patient care. Every area of healthcare organizations has its own unique resource needs based on the type of care service provided. Many clinical areas require real time visibility to staffing and frequent realignment of resources, while others have staffing requirements that are more predictable and constant. Regardless of the environment, UKG has a solution to meet your needs.
UKG EZCall, our healthcare scheduling solution designed for clinician providers, streamlines daily scheduling of providers with the right skills at each location and create fair and equitable on-call schedules to reduce staff fatigue and enhance staff engagement and satisfaction. UKG EZCall handles the most complex scheduling rules with a powerful and sophisticated scheduling algorithm.
UKG Pro Advanced Scheduling is typically used in clinical environments that use volume or rules-based staffing coverage. UKG Pro Advanced Scheduling allows employees to identify shift preference and availability; and it provides intelligence, rule checking, shift cover functionality, and leverages algorithms that prepare best-fit schedule.
Let’s build a stronger workforce together
We’ve partnered with more than 3,500 hospitals and 10,000 post acute care facilities. Let’s talk about building a better experience for all your people, from the front office to the front line.